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Return Policy

Online Returns & Exchanges

  • Purchases are eligible for money back minus shipping charges within 14 days of the original shipment date. SALE items and gift cards cannot be returned. Sale items that are returned to us will be shipped back at the customers expense.
  • Merchandise must be unworn and unwashed with no visible damage or harsh odors.
  • Due to the limited quantity of our select inventory we do not offer exchanges directly. If you would like to exchange an item we recommend purchasing the size you want while it is still available and return the original item.
  • All returns must have original packing slip and the customer must Print Out and Fill Out a Return Form and include it with the return package.
  • Return Packages are to be shipped to 602 N 2nd Ave E. Rock Rapids, IA 51246.
  • We do not refund shipping charges. Any shipping fees are the responsibility of the customer.
  • We will process returns within 2-5 business days of the receipt. Once approved we will refund the funds to your original payment method.
  • Any items sent back to us that are not within our return policy or past 14 days of the shipment date will be shipped back at the customers expense.

 

 

Please email owner@shopsevensisters.com for any questions you may have. In store Return Policy is posted in store at 211 First Ave Rock Rapids, Iowa 51246